Here’s a clear, structured Frequently Asked Questions (FAQ) section on Conformity Assessment and Importation in Kenya. You can use this as a guide for importers, compliance officers, or businesses:

Frequently Asked Questions (FAQ): Conformity Assessment and Importation in Kenya

1. What is Conformity Assessment?

Conformity Assessment is the process of verifying that products meet specified requirements such as quality, safety, and regulatory standards before being placed in the Kenyan market.

2. Why is Conformity Assessment Important in Kenya?

• Protects consumers from unsafe or substandard goods.
• Prevents unfair competition by enforcing quality compliance.
• Supports public health, safety, and environmental protection.
• Ensures imported products meet Kenya Bureau of Standards (KEBS) requirements.

3. Who Oversees Conformity Assessment in Kenya?

The Kenya Bureau of Standards (KEBS) is the main authority responsible for product standards, conformity assessment, and enforcement at the border.

4. What is a Certificate of Conformity (CoC)?

A CoC is an official document issued by KEBS or its appointed partners confirming that imported goods comply with Kenyan standards. It is mandatory for customs clearance.

5. When is a Certificate of Conformity Required?

A CoC is required for all regulated products being imported into Kenya, unless exempted under specific government directives.

6. What Happens if My Shipment Arrives Without a CoC?

• Goods may be subject to destination inspection, which attracts additional costs and delays.
• Non-compliant goods risk rejection, confiscation, or re-export.

7. How Do I Obtain a CoC Before Shipping?

Importers must apply through KEBS-appointed inspection and certification agents in the country of export. The goods are inspected, tested (if required), and certified before shipment.

8. What are the Main Conformity Assessment Programs in Kenya?

• Pre-Export Verification of Conformity (PVoC): Mandatory inspection of goods before shipment.
• Standardization Marks (SM): For locally manufactured products.
• Diamond Mark of Quality: Voluntary, premium quality certification.

9. Are All Imports Subject to Conformity Assessment?

No. Exemptions apply for:

• Products under government contracts.
• Goods exempted by KEBS (e.g., raw materials, personal effects).
• Items clearly not intended for resale (with approval).

10. What are the Penalties for Non-Compliance?

Importers may face:

• Seizure of goods.
• Heavy fines and penalties.
• Blacklisting from future importation.

11. How Can Importers Ensure Smooth Clearance?

• Work only with KEBS-appointed PVoC agents.
• Submit complete and accurate documentation.
• Ensure testing and certifications are done before shipment.
• Stay updated on KEBS directives and changes.

12. Where Can I Get More Information?

Visit the Kenya Bureau of Standards (KEBS) website www.kebs.org or contact their customer service for updated guidelines.